If your refrigerator dispenser is leaking water, start with the dispenser door — a broken or misaligned dispenser door often fails to close or seal and lets water drip out, so remove the dispenser frame or control panel to inspect the door and latch. Next check home water pressure and the faucet flow; low pressure is a common cause of a fridge water dispenser leaking and the inlet valve needs at least 20 psi to seal properly. A damaged dispenser actuator that does not engage the switches can also cause continuous flow, so inspect or replace the actuator if it looks worn. Less commonly the water inlet valve itself is obstructed or has bad solenoid coils; use a multimeter to test the valve for continuity and replace it if it fails. Finally, test the dispenser switches for continuity; a stuck or failed switch can let water run. If you need parts, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.
01 - Jenn Air Refrigerator Dispenser Door
The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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The water inlet valve, which supplies water to the refrigerator water dispenser, requires sufficient water pressure to work properly. If the water pressure is too low, the dispenser will leak. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Common
03 - Jenn Air Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
A refrigerator water inlet valve will direct water to the dispenser as well as the ice maker fill tube. If the inlet valve is obstructed, the solenoid coils on the valve are defective, or the home's water pressure is too low, the water valve will not work properly. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.