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Norge Refrigerator dispenser leaking water

If your Norge refrigerator dispenser is leaking water into the drip tray or onto the floor, start by checking the dispenser door and chute for damage or misalignment. A cracked or stuck dispenser door is the most likely cause and can prevent a proper seal, letting water leak when the dispenser operates. Next check the home water supply and inlet hose; low or fluctuating house water pressure can cause the dispenser to leak, and the water inlet valve needs about 20 psi to function correctly. Also inspect the dispenser actuator and switches that trigger the valve, since a broken actuator or a faulty switch can keep the valve energized and allow continuous flow. Less commonly the inlet valve itself can be obstructed or electrically failed, so test the valve and switches with a multimeter if you’re comfortable with basic electrical checks. For the right replacement parts, enter your model number on RepairClinic.com to pull up parts that fit your exact refrigerator and get the correct inlet valve, actuator, dispenser door, or switches.

01 - Norge Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Highly Likely

02 - Low Water Pressure from House Supply

The water inlet valve, which supplies water to the refrigerator water dispenser, requires sufficient water pressure to work properly. If the water pressure is too low, the dispenser will leak. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Common

03 - Norge Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
Common

04 - Norge Refrigerator Water Inlet Valve

A refrigerator water inlet valve will direct water to the dispenser as well as the ice maker fill tube. If the inlet valve is obstructed, the solenoid coils on the valve are defective, or the home's water pressure is too low, the water valve will not work properly. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.
Less Common

05 - Norge Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
Less Common

Frequently Asked Questions

Why is my refrigerator water dispenser leaking when it is not being used?
How do I test the refrigerator water inlet valve?
Can low house water pressure cause the dispenser to leak?
How do I access the dispenser door or actuator to inspect or replace them?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?

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