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JC Penney Refrigerator dispenser leaking water

If your JC Penney refrigerator dispenser is leaking water, start by checking the dispenser door and its motor or solenoid—broken, misaligned or binding dispenser doors are the most common cause, so inspect the door, frame and control panel for damage first. Next, check household water pressure and the supply line, since low pressure can prevent the water inlet valve from seating properly; that valve needs about 20 psi to work right. A damaged dispenser actuator that fails to engage the switch is another frequent culprit, so verify the actuator moves and triggers the switch. Less commonly the inlet valve may be obstructed or have bad solenoid coils, and a defective dispenser switch can also let water leak. For parts and step-by-step guidance, enter your model number on RepairClinic.com to find the exact replacement dispenser door, actuator, water inlet valve or switch for your fridge leaking water or refrigerator leaking water problem.

01 - JC Penney Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Highly Likely

02 - Low Water Pressure from House Supply

The water inlet valve, which supplies water to the refrigerator water dispenser, requires sufficient water pressure to work properly. If the water pressure is too low, the dispenser will leak. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Common

03 - JC Penney Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
Common

04 - JC Penney Refrigerator Water Inlet Valve

A refrigerator water inlet valve will direct water to the dispenser as well as the ice maker fill tube. If the inlet valve is obstructed, the solenoid coils on the valve are defective, or the home's water pressure is too low, the water valve will not work properly. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.
Less Common

05 - JC Penney Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
Less Common

Frequently Asked Questions

Why is my refrigerator water dispenser leaking?
How do I test the refrigerator water inlet valve?
Water drips from the dispenser without pressing the lever. Could the dispenser switch or actuator be bad?
How do I access and replace a broken dispenser door?
How do I enter my model number on RepairClinic.com to find the right part?