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HomeRepair HelpJenn Air Refrigerator RepairJenn Air Ice Maker in Refrigerator Compartment Not Working Repair
Jenn Air Ice Maker in Refrigerator Compartment Not Working
If the Jenn Air ice maker in your refrigerator compartment is not making ice or the ice dispenser is not working, the problem is usually something simple you can diagnose. Start with the water inlet valve, which needs at least 20 psi and electrical power to fill the ice mold; low pressure or a bad valve is the most common cause of an ice maker not working. If the valve checks out, the dispenser solenoid or dispenser door motor can prevent ice from being released, so test those for continuity and smooth movement. A failed compartment fan motor can raise temperatures enough that the refrigerator will stop making ice, so verify the fan is running and that the motor has continuity. Finally, inspect the funnel guide and chute for obstructions or damage that block ice from dispensing. You can use a multimeter for basic electrical checks, and RepairClinic.com lets you enter your model number to locate the exact replacement parts for your refrigerator, from water inlet valves to solenoids, motors, and funnel guides.
01 - Jenn Air Refrigerator Water Inlet Valve
The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace th...
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Common
02 - Jenn Air Refrigerator Dispenser Solenoid
The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won’t open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.
Common
03 - Jenn Air Refrigerator Fan Motor
The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common
04 - Jenn Air Refrigerator Dispenser Door Motor
The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the refrigerator. If the dispenser door motor is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. To determine if the motor is defective, first determine if the motor is getting power. If the motor is getting power, but it won’t run, replace it. You can use a multimeter to test the motor for continuity. If the dispenser door motor does not have continuity, replace it.
Common
05 - Jenn Air Refrigerator Motor
The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common
06 - Jenn Air Refrigerator Dispenser Funnel Guide
The dispenser funnel guide is the component that allows the ice from the ice maker to be properly dispensed. If the guide is obstructed or broken, the ice may not dispense as expected. Inspect the funnel guide or any obstruction or damage and replace if necessary.
Common
Frequently Asked Questions
Ice maker not making ice — what are the most common causes?
Ice dispenser not working — why won't my refrigerator dispense ice?
Fridge water dispenser not working — could the water inlet valve be the problem?
How do I test the water inlet valve or dispenser solenoid with a multimeter?
How do I find and buy the correct replacement part for my model on RepairClinic.com?
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