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HomeRepair HelpThermador Refrigerator RepairThermador Ice Maker in Refrigerator Compartment Not Working Repair
Thermador Ice Maker in Refrigerator Compartment Not Working
If the ice maker in your refrigerator compartment has stopped making ice, the most common culprit is the water inlet valve — it needs about 20 psi and electrical power to let water into the mold, so start there by confirming water pressure and checking for voltage. Next most likely are dispenser components: a failed dispenser solenoid or a bad dispenser door motor can keep the chute closed so ice never drops, and a stuck or broken funnel guide can physically block ice from dispensing. A failed fan motor in the ice maker compartment is another frequent cause because if the air can’t circulate cold enough, the unit won’t form ice. You can test solenoids and motors for continuity with a multimeter and inspect the actuator pin and funnel for jams. Whether you need a replacement water inlet valve, dispenser solenoid, fan motor, dispenser door motor, or funnel guide, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get step-by-step ice maker repair guidance.
01 - Thermador Refrigerator Water Inlet Valve
The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace th...
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Common
02 - Thermador Refrigerator Dispenser Solenoid
The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won’t open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.
Common
03 - Thermador Refrigerator Fan Motor
The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common
04 - Thermador Refrigerator Dispenser Door Motor
The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the refrigerator. If the dispenser door motor is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. To determine if the motor is defective, first determine if the motor is getting power. If the motor is getting power, but it won’t run, replace it. You can use a multimeter to test the motor for continuity. If the dispenser door motor does not have continuity, replace it.
Common
05 - Thermador Refrigerator Motor
The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common
06 - Thermador Refrigerator Dispenser Funnel Guide
The dispenser funnel guide is the component that allows the ice from the ice maker to be properly dispensed. If the guide is obstructed or broken, the ice may not dispense as expected. Inspect the funnel guide or any obstruction or damage and replace if necessary.
Common
Frequently Asked Questions
Why is my ice maker not making ice?
Ice is in the bin but the dispenser won’t release it. What should I check?
The freezer is cold but the refrigerator or ice maker area feels warm. Could that stop ice production?
How do I test the dispenser solenoid or dispenser door motor myself?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?
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