JC Penney Ice Maker in refrigerator compartment frosting up
If your ice maker inside the refrigerator compartment is frosting up, that frost usually means warm, moist air is getting in where it should not. The most likely culprit is a damaged or twisted door gasket that lets warm air leak into the compartment and causes frost buildup. If the gasket checks out, the next things to inspect are the dispenser components: a bad dispenser solenoid or a failed dispenser door motor can keep the dispenser door from opening and closing correctly, letting moisture condense and freeze around the ice maker. A clogged or broken dispenser funnel guide or a damaged dispenser door can also trap ice or prevent proper drainage, leading to frosting and the ice maker not making ice. Less commonly, the dispenser door can get stuck open from an obstruction and let continuous warm air flow in. You can test motors and solenoids with a multimeter and replace worn parts to restore operation. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get step by step ice maker repair guidance.
01 - JC Penney Refrigerator Door Gasket
A door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, which can result in frost building up on the ice maker compartment. Inspect the door gasket for any damage and replace with a new one if necessary.
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The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won’t open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.
The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the refrigerator. If the dispenser door motor is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. To determine if the motor is defective, first determine if the motor is getting power. If the motor is getting power, but it won’t run, replace it. You can use a multimeter to test the motor for continuity. If the dispenser door motor does not have continuity, replace it.
The dispenser funnel guide is the component that allows the ice from the ice maker to be properly dispensed. If the guide is obstructed or broken, the ice may not dispense as expected. Inspect the funnel guide or any obstruction or damage and replace if necessary.
The dispenser door is opened by a motor, solenoid or actuator arm to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
If the dispenser door is stuck open, warm air can enter the ice maker compartment causing frost buildup and potentially stopping the ice maker. Remove any items that may be keeping the dispenser door from closing.
Less Common
Frequently Asked Questions
Why is my ice maker compartment frosting up?
Ice maker not making ice or ice dispenser not dispensing ice—what should I check?
How do I test the dispenser solenoid or dispenser door motor?
Can a bad door gasket cause the ice maker to frost up or stop working?
How do I find and buy the correct replacement part on RepairClinic.com?