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HomeRepair HelpJenn Air Refrigerator RepairJenn Air Refrigerator not running Repair
Jenn Air Refrigerator not running
If your Jenn Air refrigerator has stopped running and the display looks dead, start with the simple checks first: make sure the plug is fully seated in a regular outlet, confirm the outlet has power and no breakers or fuses have tripped, and avoid using a ground-fault circuit for the fridge. A quick power reset by unplugging the unit or switching its breaker off for a few minutes can fix temporary outages. If power is present but the display and controls are dead, the dispenser control board or the user control and display board are the most likely culprits—inspect those boards and their wire harness connectors for burn marks or loose plugs. A damaged wire harness can also cause a dead panel and should be replaced. The main control board is a less common cause, so test the more likely parts first. If you need a replacement, enter your model number on RepairClinic.com to find the exact dispenser or control board, harness, or other parts that fit your refrigerator, plus step-by-step repair help and troubleshooting for refrigerator control panel not working and refrigerator display not working issues.
01 - Jenn Air Refrigerator Dispenser Control Board
If the refrigerator display appears completely dead, it's possible the dispenser control board has failed. You should inspect the board for any burn marks and replace it if it appears damaged.
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Highly Likely
02 - Incoming Power Problem
Ensure plug is tightly pushed into a regular electrical outlet and the outlet is supplying power. Using a ground fault outlet for a refrigerator is not recommended. Confirm that no circuit breakers have tripped or fuses have blown.
Highly Likely
03 - Jenn Air Refrigerator User Control and Display Board
If the refrigerator display appears completely dead, it's possible the user control and display board has failed. You should inspect the board for any burn marks and replace it if it appears damaged.
Common
04 - Disconnected or Damaged Wire Harness
The wires from the control panel to the control board may be loose or have become disconnected. Make sure the wire harness connectors are tight. A damaged wire harness will need to be replaced.
Common
05 - Power reset
After a power surge or power outage, refrigerator operation could be temporarily affected. Full operation can sometimes be restored through a power reset by either unplugging the appliance's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the refrigerator then switching it back on.
Common
06 - Jenn Air Refrigerator Control Board
If nothing is working on the refrigerator, it's likely the control board is defective. However, this is almost never the cause. Before replacing the main control board, test all of more commonly defective parts. If none of the other components are defective, consider replacing the control board.
Less Common
Frequently Asked Questions
Refrigerator control panel not working; display is dead. What should I check first?
How do I rule out incoming power problems when my refrigerator is not running?
How can I tell if the main control board is bad or if a wire harness or fuse is the issue?
How do I find the right replacement part on RepairClinic for my Jenn Air refrigerator?
What does a disconnected or damaged wire harness look like and can I replace it myself?
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