If your Americana refrigerator is completely dead and not running, start with the most likely failures. A failed dispenser control board is listed first, so inspect the dispenser/control board for burn marks or damage and replace it if necessary. Next check incoming power: make sure the plug is fully seated, the outlet is supplying power, no breakers have tripped and no fuses are blown; avoid using a GFCI outlet for a refrigerator. If the refrigerator display is not working, or the refrigerator control panel is not working and the fridge buttons not working, the user control and display board may be defective—check it and the wire harness between the panel and main board for loose or damaged connectors. A simple power reset after a surge or outage can sometimes restore operation, and the main control board is a less common culprit that you should replace only after testing other parts. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.
01 - Americana Refrigerator Dispenser Control Board
If the refrigerator display appears completely dead, it's possible the dispenser control board has failed. You should inspect the board for any burn marks and replace it if it appears damaged.
Enter model number to search for the required part specific to your product
Ensure plug is tightly pushed into a regular electrical outlet and the outlet is supplying power. Using a ground fault outlet for a refrigerator is not recommended. Confirm that no circuit breakers have tripped or fuses have blown.
Highly Likely
03 - Americana Refrigerator User Control and Display Board
If the refrigerator display appears completely dead, it's possible the user control and display board has failed. You should inspect the board for any burn marks and replace it if it appears damaged.
The wires from the control panel to the control board may be loose or have become disconnected. Make sure the wire harness connectors are tight. A damaged wire harness will need to be replaced.
Common
05 - Power reset
After a power surge or power outage, refrigerator operation could be temporarily affected. Full operation can sometimes be restored through a power reset by either unplugging the appliance's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the refrigerator then switching it back on.
Common
06 - Americana Refrigerator Control Board
If nothing is working on the refrigerator, it's likely the control board is defective. However, this is almost never the cause. Before replacing the main control board, test all of more commonly defective parts. If none of the other components are defective, consider replacing the control board.