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Norge Refrigerator not cooling

If your Norge refrigerator is not cooling, start with the obvious: dirty condenser coils are the most common cause. Coils under the fridge that are clogged with dust force the compressor to overwork and can stop the unit from getting cold, so clean them every 6 to 12 months with a soft brush or vacuum. Next check the temperature controls—make sure the freezer is set near 0 to 5 F and the refrigerator 34 to 40 F. After that, inspect the condenser fan motor and the evaporator fan motor; a failed condenser fan will prevent heat from escaping at the compressor, while a bad evaporator fan often leaves the freezer cold but the fridge warm. Also rule out a damaged door gasket that lets warm air in and basic power problems like a loose plug or tripped breaker. If you need parts, enter your model number on RepairClinic.com to find the exact replacement condenser fan motor, evaporator fan motor, gasket or other parts for your refrigerator not cooling problem.

01 - Condenser Coils are Dirty

As debris builds up on the condenser coils, usually located under the refrigerator, the appliance will become less efficient and will have to cycle on more often to maintain a cool temperature. If the condenser coils are significantly clogged with debris, the compressor may overheat and shut off prematurely, preventing the appliance from cooling at all. The condenser coils should be cleaned every 6 to 12 months by using a soft bristle brush (or a dedicated condenser coil cleaning brush) to wipe off the coils in a circular motion. A vacuum cleaner with a nozzle attachment can also be used for hard-to-reach areas.
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02 - Freezer or refrigerator temperature is set too high

Verify the freezer temperature is set between 0 and 5 degrees Fahrenheit (-18 to -15 Celsius). Verify the refrigerator temperature is set between 34 and 40 degrees Fahrenheit (1 to 5 Celsius). After resetting the temperature wait 24 hours for the temperature to adjust appropriately.
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03 - Norge Refrigerator Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
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04 - Norge Refrigerator Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, repla...ce the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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05 - Norge Refrigerator Door Gasket

A refrigerator door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the refrigerator not cooling properly. Inspect the door gasket for any damage and replace with a new one if necessary.
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06 - Incoming Power Problem

Ensure plug is tightly pushed into a regular electrical outlet and the outlet is supplying power. Using a ground fault outlet for a refrigerator is not recommended. Confirm that no circuit breakers have tripped or fuses have blown.
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Frequently Asked Questions

My refrigerator not cooling. What should I check first?
Freezer cold but fridge warm — why is the fridge not cooling while the freezer works?
How do I test a condenser fan motor or evaporator fan motor?
How often should I clean condenser coils and what is the proper method?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?

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