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HomeRepair HelpKitchenAid Refrigerator RepairKitchenAid Refrigerator not cooling Repair
KitchenAid Refrigerator not cooling
If your KitchenAid refrigerator is not cooling or your fridge not getting cold, the most likely causes are easy to check in order: dirty condenser coils, incorrect temperature settings, a faulty condenser fan motor, a bad evaporator fan motor, a leaking door gasket, or an incoming power problem. Start by inspecting and cleaning the condenser coils under the cabinet with a soft brush or vacuum; clogged coils make the compressor work harder and can stop cooling altogether. Verify the freezer is set to 0 to 5°F and the refrigerator to 34 to 40°F and wait 24 hours after changing settings. Listen for and check the condenser fan and evaporator fan blades; a nonspinning condenser fan reduces heat rejection, while a failed evaporator fan often causes the freezer to stay cold but the fridge warm. Inspect the door gasket for gaps and confirm the unit has solid power at the outlet and no tripped breaker. If you need parts, enter your model number at RepairClinic.com to find the exact replacement condenser coils, fan motors, gaskets, or other components for your refrigerator.
01 - Condenser Coils are Dirty
As debris builds up on the condenser coils, usually located under the refrigerator, the appliance will become less efficient and will have to cycle on more often to maintain a cool temperature. If the condenser coils are significantly clogged with debris, the compressor may overheat and shut off prematurely, preventing the appliance from cooling at all. The condenser coils should be cleaned every 6 to 12 months by using a soft bristle brush (or a dedicated condenser coil cleaning brush) to wipe off the coils in a circular motion. A vacuum cleaner with a nozzle attachment can also be used for hard-to-reach areas.
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02 - Freezer or refrigerator temperature is set too high
Verify the freezer temperature is set between 0 and 5 degrees Fahrenheit (-18 to -15 Celsius). Verify the refrigerator temperature is set between 34 and 40 degrees Fahrenheit (1 to 5 Celsius). After resetting the temperature wait 24 hours for the temperature to adjust appropriately.
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03 - KitchenAid Refrigerator Condenser Fan Motor
The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
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04 - KitchenAid Refrigerator Evaporator Fan Motor
The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, repla...
Highly Likely
05 - KitchenAid Refrigerator Door Gasket
A refrigerator door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the refrigerator not cooling properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely
06 - Incoming Power Problem
Ensure plug is tightly pushed into a regular electrical outlet and the outlet is supplying power. Using a ground fault outlet for a refrigerator is not recommended. Confirm that no circuit breakers have tripped or fuses have blown.
Highly Likely
Frequently Asked Questions
My refrigerator is not cooling. What should I check first?
Freezer cold but fridge warm, why won’t the refrigerator compartment get cold?
Why is my refrigerator running constantly and cycling more often than normal?
How do I find the correct replacement part using my model number on RepairClinic.com?
My condenser or evaporator fan motor is noisy or not running. Do I need to replace it?
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