If your refrigerator water dispenser is not working, start with the parts and conditions that cause this most often: a broken dispenser actuator that never trips the switch, a frozen water tube inside the door, or a failed water inlet valve. After those, check for low house water pressure, a misaligned or overdue water filter, and the home’s water supply valve that may not be fully open. Quick checks you can do right away include pressing the actuator to see if it feels loose or broken, removing and blowing air through the door tube to confirm a freeze, and inspecting or reseating the filter. If water pressure seems weak at the sink, or the valve was turned during service, those are easy fixes. A bad inlet valve will need testing with a multimeter and replacement if it has no continuity or the pressure to the valve is under 20 psi. Enter your model number on RepairClinic.com to find the exact replacement actuator, inlet valve, filter assembly, or other parts that fit your refrigerator.
01 - Dacor Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0 to10 degrees Fahrenheit (-18 to -12 degrees Celsius). If the freezer is too cold, the water line may freeze.
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03 - Dacor Refrigerator Water Inlet Valve
The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.
The home may have insufficient water pressure. The water inlet valve requires strong water pressure to supply water to the water dispenser. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Highly Likely
05 - Misaligned water filter
Water filter may not be seated properly. Remove and reinstall the water filter. For optimal performance, refrigerator water filters should be replaced every six months or after 200-300 gallons (760-1150 liters) of water have been dispensed - whichever comes first. Replace the water filter if needed.
Highly Likely
06 - Home's water supply valve not fully open
The refrigerator is connected to a water supply valve that may not be fully open. If the water line was disconnected or the valve was shut off for service, it may not have been turned back on to the fully opened position.
Highly Likely
Frequently Asked Questions
Refrigerator water dispenser not working — what should I check first?
How do I tell if the water supply tube in the door is frozen?
How can I test the water inlet valve on my fridge?
Could a misaligned water filter or low house water pressure stop the dispenser from working?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?