Choose Product
Identify Problem
03
Find Solutions

Norge Refrigerator ice maker not working

If your Norge refrigerator ice maker is not working, start by checking the main control board since it’s the most common cause of a dead ice maker; look for burned components or use a multimeter to confirm voltage is reaching the ice maker. If the board is fine, verify the freezer temperature is cold enough—set between 0 and 5 degrees Fahrenheit (about -18 to -15 Celsius)—because a warm freezer will keep the ice maker from making ice. Next suspect the water inlet valve or low household water pressure; the valve needs roughly 20 psi and power to fill the mold. If pressure and voltage check out, the fill tube may be frozen or clogged and can be thawed carefully, or the tube replaced. Some failures mean replacing the entire ice maker assembly since parts aren’t sold separately. If your fridge has an ice dispenser, test the dispenser solenoid and actuator pin as a faulty solenoid can prevent ice dispensing. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and parts-specific repair steps.

01 - Norge Refrigerator Main Control Board

The refrigerator's main control board controls the voltage being sent to the ice maker. If the control board is defective, the ice maker may not work at all. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to determine if voltage is reaching the ice maker after reviewing the refrigerator's wiring diagram.
Enter model number to search for the required part specific to your product
Top Solution

02 - Freezer Temperature is Above 10 Degrees F (-12C)

If the freezer temperature is above 10 degrees Fahrenheit (-12 Celsius), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15 Celsius) for the ice maker to work properly.
Top Solution

03 - Norge Refrigerator Water Inlet Valve

The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace th...e water inlet valve.
Highly Likely

04 - Norge Refrigerator Ice Maker Assembly

One component of the ice maker assembly might be defective. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly.
Common

05 - Norge Refrigerator Dispenser Solenoid

The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won't open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.
Common

06 - Norge Refrigerator Fill Hose

If there is low water pressure coming into the refrigerator, or the water inlet valve is defective, the ice maker's fill tube can become clogged with ice and prevent water from entering the ice maker tray. You can use a hair dryer to thaw out the frozen fill tube, but you should confirm the home has sufficient water pressure and the water inlet valve is functioning properly. If the fill tube appears damaged, you should replace it with a new fill tube.
Common

Frequently Asked Questions

Why is my refrigerator ice maker not working?
How do I test the refrigerator water inlet valve?
Freezer is cold but ice maker not making ice, what should I check?
Ice dispenser not dispensing ice — how do I know if the dispenser solenoid is bad?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?

Shop by Norge Refrigerator Parts