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Amana Refrigerator ice dispenser not working

If your Amana ice dispenser is not working and the refrigerator is not dispensing ice, start with the most likely problems first: inspect the dispenser door for broken or misaligned parts that prevent it from opening, then check the dispenser control board if the whole dispenser system is dead. If only part of the dispenser fails, test each dispenser switch with a multimeter since a bad switch often stops power to the mechanism. The crushed/cubed ice solenoid is a common cause too; you should hear a clunk when changing modes and you can test the solenoid for continuity. The main control board can also stop dispenser functions, but it is less likely than a single failed component. Finally, look for a simple jam in the ice chute and run warm water through the chute to clear clumped cubes. If you need parts, enter your model number on RepairClinic.com to pull up the exact replacement dispenser parts and controls for your refrigerator.

01 - Amana Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Amana Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Amana Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Amana Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
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Common

05 - Amana Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
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Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

Why is my ice dispenser not working?
How do I test the dispenser switch or solenoid?
My ice chute is jammed — what is the safest way to clear it?
Could the control board be the problem if the whole dispenser stopped working?
How do I find the correct replacement part using my model number or part number on RepairClinic.com?

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