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HomeRepair HelpBosch Refrigerator RepairBosch Refrigerator ice dispenser not working Repair

Bosch Refrigerator ice dispenser not working

If your Bosch ice dispenser is dead, start by checking the dispenser door and its linkage — a broken or misaligned door often keeps ice from dropping and usually needs replacement or realignment. If the door looks fine, suspect the dispenser control board next; when the whole dispenser system is dead the control board commonly fails. Individual dispenser switches are another frequent cause, so test each switch for continuity with a multimeter; a bad switch will stop voltage to the dispenser. If the unit fails to switch between crushed and cubed modes or you do not hear the expected clunk, the crushed/cubed ice solenoid may be bad. Less commonly, the refrigerator main control board can cut power to the dispenser system. Finally, check for a jammed ice chute or clumped cubes; a quick warm-water rinse can clear blockages. If you need parts, enter your model number on RepairClinic.com to find the exact replacement dispenser door, control board, switch, solenoid, or other parts that fit your Bosch.

01 - Bosch Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Bosch Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Bosch Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Bosch Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
Shop all Bosch Refrigerator Crushed/Cubed Ice Solenoid Parts
Common

05 - Bosch Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
Shop all Bosch Refrigerator Main Control Board Parts
Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

Why is my refrigerator ice dispenser not working?
Ice dispenser not dispensing ice but freezer has ice, what should I check first?
Ice maker not making ice or not switching between crushed and cubed, how can I tell if the crushed/cubed solenoid is bad?
How do I test the dispenser switch or dispenser control board?
How do I find and buy the correct replacement part on RepairClinic.com?

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