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Goldstar Refrigerator ice dispenser not working

If your refrigerator ice dispenser is not working, start with the parts most likely to fail: inspect the dispenser door first for broken hinges or a damaged actuator that prevents the door from opening to release ice. If the whole dispenser system is dead, the dispenser control board often stops sending power and is the next suspect. Test the dispenser switches with a multimeter next, since a bad switch will stop voltage reaching the motor or solenoid. If the mode selector does not click between Crushed and Cubed, the crushed/cubed ice solenoid may be faulty. In less common cases the refrigerator main control board can cause system-wide failure. Also check the ice chute for jams or clumped cubes and try running warm water to clear an obstruction. You can test switches and solenoids for continuity and listen for the solenoid’s clunk when you change settings. Enter your model number on RepairClinic.com to see the exact replacement dispenser parts and step-by-step repair parts for your refrigerator.

01 - Goldstar Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Goldstar Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Goldstar Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Goldstar Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
Shop all Goldstar Refrigerator Crushed/Cubed Ice Solenoid Parts
Common

05 - Goldstar Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
Shop all Goldstar Refrigerator Main Control Board Parts
Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

My ice dispenser not working. What should I check first?
Freezer making ice but the ice dispenser not dispensing ice. Why?
How do I test a dispenser switch or solenoid?
Everything on the dispenser is dead. Is the control board bad?
How do I enter my model number to find the correct replacement part on RepairClinic.com?

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