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Crosley Refrigerator ice dispenser not working

If your Crosley refrigerator ice dispenser is not working or not dispensing ice, start with the dispenser door — a broken or misaligned door often keeps ice from being released and is the most common culprit. If the door checks out, the next suspects are the dispenser control board and the dispenser switches, which can stop sending voltage to the dispenser system; use a multimeter to test switches for continuity before replacing a board. After that, check the crushed/cubed ice solenoid; you should hear a clunk when you change modes, and lack of continuity means it needs replacement. Less likely but still possible are failures of the refrigerator main control board or a simple ice chute jam, which you can often clear with warm water. If you need parts, enter your model number on RepairClinic.com to pull up the exact replacement components for your refrigerator so you can get the correct dispenser parts and get the dispenser dispensing ice again.

01 - Crosley Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Crosley Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Crosley Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Crosley Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
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Common

05 - Crosley Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
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Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

My refrigerator ice dispenser is not working. What should I check first?
Why won't the dispenser door open to release ice?
How do I test the dispenser switch, solenoid, or control board?
The ice chute is jammed. How do I clear it without breaking anything?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?

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