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Arctic Air Refrigerator ice dispenser not working

If your Arctic Air refrigerator ice dispenser is not working or your refrigerator is not dispensing ice, start simple: a broken dispenser door often prevents ice from dropping and is the most common cause. If the entire dispenser stops responding, the dispenser control board can fail and stop sending power to the system, but a single faulty part is more likely than a dead board. Check the dispenser switches next; these push-button contacts or microswitches frequently lose continuity and stop the motor. The crushed/cubed ice solenoid is next on the list when one mode will not switch or you do not hear the usual clunk. Less commonly the main control board or a jammed ice chute, which you can clear by running warm water through the chute, are to blame. You can test switches and solenoids with a multimeter, listen for actuator sounds, and visually inspect the dispenser door before replacing major boards. Enter your model number on RepairClinic.com to locate the exact replacement dispenser parts for your refrigerator and get step-by-step parts and repair guidance.

01 - Arctic Air Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Arctic Air Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Arctic Air Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Arctic Air Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
Shop all Arctic Air Refrigerator Crushed/Cubed Ice Solenoid Parts
Common

05 - Arctic Air Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
Shop all Arctic Air Refrigerator Main Control Board Parts
Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

Ice dispenser not working — the dispenser door won't open. What should I check?
Fridge ice dispenser not working when I press the paddle — how do I test the dispenser switch?
No clunk when switching between crushed and cubed ice — which part is likely bad?
The entire ice dispenser stopped working — could it be the control board?
How do I enter my model number on RepairClinic to find the correct replacement part?

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