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HomeRepair HelpFrigidaire Refrigerator RepairFrigidaire Refrigerator ice dispenser not working Repair

Why is My Frigidaire Ice Maker Not Dispensing Ice?

If your Frigidaire ice dispenser is not working and the ice maker is not dispensing ice, start with the simplest mechanical checks because most failures are local to the dispenser. The top cause is a broken dispenser door or its motor/solenoid that fails to open and release cubes. After that, suspect the dispenser control board and the dispenser switches, since a faulty board or a bad switch will stop power to the dispenser. Less likely but still common are the crushed/cubed ice solenoid and the refrigerator main control board, both of which can keep the auger or door from operating. Finally, check the ice chute for jams and run warm water to clear clumps. You can use a multimeter to test switches and solenoids for continuity before replacing parts. Enter your model number at RepairClinic.com to find the exact replacement dispenser parts, solenoid, control board, or switches for your refrigerator and get the right part fast.

01 - Frigidaire Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Frigidaire Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Frigidaire Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Frigidaire Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
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Common

05 - Frigidaire Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
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Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

Why is my Frigidaire ice dispenser not dispensing ice?
How do I test the dispenser switch, solenoid, and control board?
My freezer is making ice but the dispenser does nothing. What should I check first?
How do I clear a jammed ice chute or a stuck dispenser door?
How do I find and buy the correct replacement part on RepairClinic.com?

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