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HomeRepair HelpDanby Refrigerator RepairDanby Refrigerator ice dispenser not working Repair

Danby Refrigerator ice dispenser not working

If your Danby refrigerator ice dispenser is not working, start by checking the dispenser door—if the door or its linkage is cracked or stuck it will not open to release ice and you may need to remove the control panel or frame to inspect and replace it. Next, consider the dispenser control board or the refrigerator main control board; a failed dispenser board usually shows up when the whole dispenser system is dead, while the main board can cut power to multiple functions. Also test the dispenser switches with a multimeter for continuity, since a bad switch is a common single-point failure. If the dispenser won’t switch between crushed and cubed, listen for the solenoid clunk and test the crushed/cubed ice solenoid for continuity. Finally, check the ice chute for jams and run warm water to clear clumped cubes. For parts and step-by-step guides, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get the right repair parts fast.

01 - Danby Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Danby Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

03 - Danby Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Danby Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
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Common

05 - Danby Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
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Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

Ice dispenser not working — what are the most likely causes?
Ice dispenser not dispensing ice — how do I clear a jam in the ice chute?
How do I test dispenser switches and the crushed/cubed ice solenoid?
Should I replace the dispenser control board or the main control board?
How do I use my model number or a part number on RepairClinic.com to find the right replacement part?

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