If your Maytag refrigerator ice dispenser is not working or the refrigerator is not dispensing ice, start by inspecting the dispenser door, because a broken or misaligned door often prevents the mechanism from opening and releasing cubes. If the door looks fine but the dispenser is completely dead, the dispenser control board may not be supplying power, though a failed board is less likely than one bad component. Test the dispenser switches for continuity with a multimeter, and switch between crushed and cubed while listening for a clunk; no clunk usually points to a defective crushed/cubed ice solenoid. If the entire dispenser and other functions are dead, check the refrigerator main control board. Also clear the ice chute of clumped cubes by running warm water or tapping out an obstruction. These checks narrow the problem in descending order of likelihood: dispenser door, dispenser control board, dispenser switch, crushed/cubed solenoid, main control board, then an ice chute jam. Enter your model number on RepairClinic.com to find the exact replacement part and step by step repair guidance for your refrigerator.
01 - Maytag Refrigerator Dispenser Door
The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.