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Kelvinator Refrigerator ice dispenser not working

If your Kelvinator refrigerator ice dispenser not working, start with the most common culprit: the dispenser door. A broken or misaligned door or its linkage often prevents ice from releasing, and you may need to remove the dispenser trim to inspect or replace it. Next check the dispenser control board and the dispenser switches; a failed control board can shut down the whole dispenser system, while a bad switch will not send voltage to the motor. If the door and switches look fine, test the crushed/cubed ice solenoid for continuity and listen for the clunk when switching modes, since a stuck solenoid can stop cubes from moving. The main control board is less likely but possible if multiple dispenser functions fail. Don’t forget simple jams in the ice chute; clumped cubes can block flow and are often cleared with warm water. To get the exact replacement part for your model, enter your refrigerator model number on RepairClinic.com and you’ll see parts that fit, from dispenser doors and switches to control boards and solenoids.

01 - Kelvinator Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - Kelvinator Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
Shop all Kelvinator Refrigerator Dispenser Control Board Parts
Highly Likely

03 - Kelvinator Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

04 - Kelvinator Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
Shop all Kelvinator Refrigerator Crushed/Cubed Ice Solenoid Parts
Common

05 - Kelvinator Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
Shop all Kelvinator Refrigerator Main Control Board Parts
Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

Frequently Asked Questions

My refrigerator ice dispenser is not working. What should I check first?
Why does the dispenser not switch between crushed and cubed ice?
How can I tell if the dispenser control board or the main control board is to blame?
The dispenser door is broken. How do I access and replace it?
How do I find the correct replacement part on RepairClinic.com using my model or part number?

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