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HomeRepair HelpE-Wave Refrigerator RepairE-Wave Refrigerator freezer is cold but refrigerator is warm Repair
E-Wave Refrigerator freezer is cold but refrigerator is warm
If your freezer is cold but the refrigerator compartment is warm, the most likely cause is a frosted-over evaporator coil from a failed defrost system, which blocks airflow and leaves the fridge warm while the freezer stays cold. Next check the evaporator fan motor, since a stalled or dead fan won't move cold air from the coils into the fresh food section. After that look for a door that is not closing all the way or an improper shelf/bin layout that keeps the door ajar, then check the temperature control thermostat if the cooling system never cycles. Worn or torn door gaskets and a stuck or broken damper control are also common culprits. Start by inspecting the evaporator for frost, see if the fan blade spins freely, listen for thermostat clicks, and confirm the door seals and damper move properly. If you find a faulty heater, fan, thermostat, gasket, or damper, enter your model number at RepairClinic.com to locate the exact replacement part for your refrigerator and get the repair parts that fit your unit.
01 - The Evaporator Coils are Frosted Over
The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.
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02 - E-Wave Refrigerator Evaporator Fan Motor
The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..
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03 - Door not closing all the way
Misaligned door bins and shelving, or an excess of food items, may be keeping the door slightly open and prevent the refrigerator from cooling properly. Make sure the shelves and door bins are in the proper locations and avoid overloading the bins and shelves with food items.
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04 - E-Wave Refrigerator Temperature Control Thermostat
The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running properly, resulting in the refrigerator compartment not cooling as expected. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature contr...
Highly Likely
05 - E-Wave Refrigerator Door Gasket
A refrigerator door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the refrigerator compartment being warm even though the freezer compartment is cold. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely
06 - E-Wave Refrigerator Damper Control Assembly
The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.
Highly Likely
Frequently Asked Questions
My freezer is cold but the refrigerator is warm. Why is my refrigerator not cooling?
How can I tell if the evaporator coils are frosted over or the defrost heater assembly is bad?
Could a faulty evaporator fan motor cause the fridge section not to cool?
What should I check on the door and damper if the refrigerator compartment is warm?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?
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