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HomeRepair HelpJenn Air Refrigerator RepairJenn Air Refrigerator control panel not working Repair
Jenn Air Refrigerator control panel not working
If your Jenn Air refrigerator control panel is not working, the usual suspects are straightforward and fixable. Most often the user control and display board has failed, so press the buttons to see if some respond while others do not; if the board has power but the display or buttons are dead, replace the user control and display. If the whole dispenser system is down, the dispenser control board is the next likely cause; if only one dispenser function is out, test the individual dispenser components first. A faulty display board is also common, as are loose or damaged wire harness connectors between the panel and boards. On models with controls built into the dispenser front panel, the front assembly or main control board can be at fault. Finally, rule out incoming power problems by checking the cord, outlet and circuit breaker. For help with refrigerator control board troubleshooting, fridge buttons not working, or a refrigerator display not working, enter your model number on RepairClinic.com to find the exact replacement part for your unit.
01 - Jenn Air Refrigerator User Control and Display Board
To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the user control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
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02 - Jenn Air Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Jenn Air Refrigerator Display Board
To determine if the display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the display board might need to be replaced. Additionally, if the display board is not working, check for power to the display board. If the display board has power, but it isn’t working, replace it.
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04 - Disconnected or Damaged Wire Harness
The wires from the control panel to the control board may be loose or have become disconnected. Make sure the wire harness connectors are tight. A damaged wire harness will need to be replaced.
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05 - Jenn Air Refrigerator Dispenser Front Panel
On some refrigerator models the user controls are part of the ice and water dispensers front panel. If none of the control panel buttons are working, it's probable the main control board is malfunctioning. However, if some of the buttons on the control panel are still functioning, it's more likely the unit's user control and display is faulty. If this component is sold as part of the dispenser front panel, the entire assembly can be replaced.
Highly Likely
06 - Incoming Power Problem
Ensure power cord is fully inserted into a regular electrical outlet and the outlet is supplying power. Check fuses or circuit breaker if needed. It is best to keep the refrigerator on it's own dedicated circuit and not to use a ground fault receptacle which can interrupt power to large appliances.
Highly Likely
Frequently Asked Questions
My refrigerator control panel not working — some buttons work but others don't. What should I check?
Fridge buttons not working at all — could the dispenser front panel be the problem?
My refrigerator water dispenser not working — is the dispenser control board bad?
How do I tell if the control board has power or if a wire harness is bad?
How can I enter my model number to find the correct replacement part on RepairClinic.com?
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