If your refrigerator control panel not working is leaving you with no lights or unresponsive buttons, start by testing the user control and display board: press each button, and if some buttons work while others do not or the display is blank despite power to the board, the user control and display board or display board is the likely culprit. If the whole dispenser system is dead, check individual dispenser components first, then the dispenser control board. Next inspect the wire harness and connectors for loose or damaged wiring, since a bad harness can mimic a failed board. On models where the controls are part of the dispenser front panel, the entire front panel assembly may need replacement if multiple buttons are out. Finally confirm incoming power by checking the power cord, outlet, and circuit breaker, and avoid using GFCI outlets that can trip under heavy loads. Whether you see fridge buttons not working, refrigerator display not working, or need refrigerator control board troubleshooting, enter your model number on RepairClinic.com to find the exact replacement part for your unit.
01 - Goldstar Refrigerator User Control and Display Board
To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the user control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
Enter model number to search for the required part specific to your product
02 - Goldstar Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
To determine if the display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the display board might need to be replaced. Additionally, if the display board is not working, check for power to the display board. If the display board has power, but it isn’t working, replace it.
The wires from the control panel to the control board may be loose or have become disconnected. Make sure the wire harness connectors are tight. A damaged wire harness will need to be replaced.
Top Solution
05 - Goldstar Refrigerator Dispenser Front Panel
On some refrigerator models the user controls are part of the ice and water dispensers front panel. If none of the control panel buttons are working, it's probable the main control board is malfunctioning. However, if some of the buttons on the control panel are still functioning, it's more likely the unit's user control and display is faulty. If this component is sold as part of the dispenser front panel, the entire assembly can be replaced.
Ensure power cord is fully inserted into a regular electrical outlet and the outlet is supplying power. Check fuses or circuit breaker if needed. It is best to keep the refrigerator on it's own dedicated circuit and not to use a ground fault receptacle which can interrupt power to large appliances.
Highly Likely
Frequently Asked Questions
Why is my refrigerator control panel not working?
Fridge dispenser not working — is it the dispenser control board?
Some buttons work but the display is blank — what should I replace?
Can a loose or damaged wire harness cause the control panel to stop working?
How do I find and order the correct replacement part on RepairClinic.com?