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Jenn Air Refrigerator door not opening/closing properly

If your Jenn Air refrigerator door is not closing or the fridge door not sealing, start with the gasket: a twisted, kinked, or torn gasket is the most common cause and you can often smooth minor kinks with a hair dryer before replacing a damaged seal. If the gasket looks good, check the door catch or door cam next; a worn or broken cam will keep the door from latching and cause the door to pop open. After that inspect the bottom and top hinges for bends, cracks, or loose mounting hardware since a sagging hinge will prevent the door from aligning and closing, and on French door models check the door support and mullion heater flap which must sit correctly for a tight seal. Misalignment or a damaged hinge kit can usually be fixed with replacement parts and basic tools. If you need the right part for your exact refrigerator, enter your model number on RepairClinic.com to see parts that fit your machine and step-by-step repair guidance.

01 - Jenn Air Refrigerator Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.
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02 - Jenn Air Refrigerator Door Catch

The door cam helps the door to close. If the door cam is worn or broken the door may not close properly. Inspect the door cam for damage, and replace it if needed.
Highly Likely

03 - Jenn Air Refrigerator Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

04 - Jenn Air Refrigerator Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

05 - Jenn Air Refrigerator Door Support

A refrigerator door support is often used on French Door models to flip a mullion heater flap to seal the gap between the doors. If the door support is damaged or misaligned, the mullion heater flap may not be positioned appropriately for the door or doors to close completely. Inspect the support for damage and replace if necessary.
Common

06 - Jenn Air Refrigerator Door Hinge Kit

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

Frequently Asked Questions

Why won't my refrigerator door close properly?
My freezer is cold but the fridge is warm, could a door problem be the cause?
How can I tell if I need a new gasket, door cam, or hinge?
How do I find the right replacement part on RepairClinic.com?
Will a bad gasket or misaligned hinge make my refrigerator run constantly?

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