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KitchenAid Refrigerator door not opening/closing properly

If your refrigerator door is not closing properly, the most likely culprit is a twisted or worn door gasket—look for kinks, cracks, or gaps and try smoothing minor wrinkles with a hair dryer, but replace the seal if it is damaged. If the gasket checks out, inspect the door cam or catch; a worn or broken cam can keep the door from latching correctly. Next check the hinges: a bent bottom hinge often lets a freezer or fridge door sag so it will not close, and a damaged top hinge can cause similar misalignment. On French door models also check the door support and mullion heater flap, which must line up to let the doors seal. Many problems are solved by replacing the gasket, cam, hinge, or hinge kit, and most repairs can be done with basic hand tools. If you need parts, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator so you get the right gasket, hinge, or catch for your make and model.

01 - KitchenAid Refrigerator Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.
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Top Solution

02 - KitchenAid Refrigerator Door Catch

The door cam helps the door to close. If the door cam is worn or broken the door may not close properly. Inspect the door cam for damage, and replace it if needed.
Highly Likely

03 - KitchenAid Refrigerator Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

04 - KitchenAid Refrigerator Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

05 - KitchenAid Refrigerator Door Support

A refrigerator door support is often used on French Door models to flip a mullion heater flap to seal the gap between the doors. If the door support is damaged or misaligned, the mullion heater flap may not be positioned appropriately for the door or doors to close completely. Inspect the support for damage and replace if necessary.
Common

06 - KitchenAid Refrigerator Door Hinge Kit

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

Frequently Asked Questions

Why is my refrigerator door not closing properly?
How can I tell if the door gasket or the door cam is the problem?
Fridge door not sealing but freezer seems fine. What should I check?
How do I replace a bent bottom hinge or adjust a misaligned refrigerator door?
How do I use my model number or part number on RepairClinic.com to get the correct replacement part?

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