Choose Product
Identify Problem
03
Find Solutions

JC Penney Refrigerator door not opening/closing properly

If your refrigerator door is not closing properly, start with the gasket. A twisted, kinked, or worn door gasket is the most common cause of a fridge door not sealing; you can often smooth small kinks with a hair dryer and replace a damaged gasket. Next check the door catch or door cam that helps the door latch; a worn or broken cam will keep the door from closing fully. Inspect bottom and top hinges for bends or damage that let the door sag, and on French door models check the door support and mullion heater flap alignment. If replacing parts, a door hinge kit or individual hinge components may be needed. These quick checks cover nearly every case when a refrigerator door is not opening or closing properly or when a freezer door not closing causes cooling issues. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get step-by-step repair guidance and parts that fit.

01 - JC Penney Refrigerator Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.
Enter model number to search for the required part specific to your product
Top Solution

02 - JC Penney Refrigerator Door Catch

The door cam helps the door to close. If the door cam is worn or broken the door may not close properly. Inspect the door cam for damage, and replace it if needed.
Highly Likely

03 - JC Penney Refrigerator Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

04 - JC Penney Refrigerator Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

05 - JC Penney Refrigerator Door Support

A refrigerator door support is often used on French Door models to flip a mullion heater flap to seal the gap between the doors. If the door support is damaged or misaligned, the mullion heater flap may not be positioned appropriately for the door or doors to close completely. Inspect the support for damage and replace if necessary.
Common

06 - JC Penney Refrigerator Door Hinge Kit

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

Frequently Asked Questions

Why is my refrigerator door not closing properly?
My freezer seals but the fridge side is warm. Could a bad gasket be the cause?
How can I tell whether the door cam, bottom hinge, or hinge kit needs replacing?
What does the door support do on French door models and how can it stop the doors from closing?
How do I find and buy the correct replacement part on RepairClinic.com?