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Kenmore Refrigerator door not opening/closing properly

If your refrigerator door is not opening or closing properly, start by checking the door gasket—twists, kinks, or a worn seal are the most common causes of a fridge door not sealing and can keep the door from closing. Run your hand around the gasket, smooth any kinks with a hair dryer, and replace the gasket if it is cracked or damaged. Next check the door catch or cam; a worn or broken cam will prevent the door from latching and make the refrigerator door not closing fully. After that inspect the bottom and top hinges for bends or damage that can let the freezer door sag and stop closing properly, and on French door models check the door support and mullion heater flap alignment. Many repairs are straightforward once you identify the failing part. Enter your model number on RepairClinic.com to see parts that fit your exact refrigerator and get the replacement door gasket, door catch, hinge, or support you need.

01 - Kenmore Refrigerator Door Gasket

A twisted or worn gasket can keep the door from closing properly. Inspect the door gasket for kinks or twists. You can use a hair dryer to try smoothing out the kinks. If the door gasket is damaged it will need to be replaced.
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02 - Kenmore Refrigerator Door Catch

The door cam helps the door to close. If the door cam is worn or broken the door may not close properly. Inspect the door cam for damage, and replace it if needed.
Highly Likely

03 - Kenmore Refrigerator Bottom Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

04 - Kenmore Refrigerator Top Hinge

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

05 - Kenmore Refrigerator Door Support

A refrigerator door support is often used on French Door models to flip a mullion heater flap to seal the gap between the doors. If the door support is damaged or misaligned, the mullion heater flap may not be positioned appropriately for the door or doors to close completely. Inspect the support for damage and replace if necessary.
Common

06 - Kenmore Refrigerator Door Hinge Kit

A damaged or bent bottom hinge could cause the freezer door to sag and not close properly. Inspect the hinge for defects and replace if necessary.
Common

Frequently Asked Questions

Why won't my refrigerator door close all the way?
How can I tell if the door gasket needs replacing or just needs adjustment?
What parts cause a fridge door to sag or become misaligned?
Can a faulty door seal make my refrigerator not cool properly?
How do I use my model number or part number on RepairClinic.com to buy the correct replacement part?

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