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Electrolux Refrigerator freezer not freezing

If your Electrolux refrigerator freezer is not freezing, start with the parts that most often fail. The evaporator fan motor is the top suspect because it moves cold air over the evaporator coils and into the compartments; if the fan blade is stuck, noisy, or will not spin, the freezer will warm. Next check the freezer door gasket for gaps or tears that let warm air in. A defective condenser fan motor is another common cause because it keeps the condenser and compressor cool. Control boards are often blamed but verify the fans, gasket and thermostat first before replacing the board. Also test the temperature control thermostat and the compressor start relay if the compressor struggles to start. Simple checks like turning fan blades by hand, listening for the compressor, and inspecting door seals will narrow the problem quickly. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get step by step repair guidance.

01 - Electrolux Refrigerator Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with two evaporators, there will be an evaporator located in both the freezer and refrigerator compartments. If the evaporator fan is not working, it will not circulate the cold air in the compartment. If this occurs, the refrigerator may still get cold, while the freezer will not get cold or vice versa. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan bla...de does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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02 - Electrolux Refrigerator Door Gasket

A freezer door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely

03 - Electrolux Refrigerator Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
Common

04 - Electrolux Refrigerator Control Board

Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts. If you have determined that all of the other components are working properly, replace the control board.
Common

05 - Electrolux Refrigerator Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the freezer's refrigerant system from running. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.
Common

06 - Electrolux Refrigerator Start Relay

The start relay works in conjunction with the start winding to start the compressor. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. As a result, the freezer will not be able to freeze properly. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start relay does not have continuity between the run and start terminal sockets, replace it. In addition, if the start relay has a burnt odor, replace it.
Common

Frequently Asked Questions

My freezer is not freezing but the fridge seems okay. What should I check first?
The whole refrigerator is warm. Could the condenser fan or start relay be the problem?
How do I test evaporator and condenser fan motors myself?
How can I tell whether the temperature control thermostat or the control board is bad?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?

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