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HomeRepair HelpKitchenAid Refrigerator RepairKitchenAid Refrigerator freezer not freezing Repair
KitchenAid Refrigerator freezer not freezing
If your KitchenAid freezer is not freezing, start with the parts that most often fail. The evaporator fan motor is the top culprit because it moves cold air across the coils and through the compartments; if the fan blade won’t spin or the motor is noisy or dead, the freezer will struggle to get cold. Next check the freezer door gasket for tears or gaps that let warm air in. A faulty condenser fan motor that can’t pull air over the condenser and compressor is a common follow up, especially if the compressor feels hot or the fridge runs constantly. Control boards are often blamed but should be a last resort after verifying the fans, thermostat and relays. Also test the temperature control thermostat and the start relay, since either can prevent the compressor from running. These quick checks will tell you whether you need an evaporator fan motor, door gasket, condenser fan, thermostat, start relay or a control board. Enter your model number on RepairClinic.com to find the exact replacement part that fits your refrigerator.
01 - KitchenAid Refrigerator Evaporator Fan Motor
The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with two evaporators, there will be an evaporator located in both the freezer and refrigerator compartments. If the evaporator fan is not working, it will not circulate the cold air in the compartment. If this occurs, the refrigerator may still get cold, while the freezer will not get cold or vice versa. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan bla...
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02 - KitchenAid Refrigerator Door Gasket
A freezer door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely
03 - KitchenAid Refrigerator Condenser Fan Motor
The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
Common
04 - KitchenAid Refrigerator Control Board
Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts. If you have determined that all of the other components are working properly, replace the control board.
Common
05 - KitchenAid Refrigerator Temperature Control Thermostat
The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the freezer's refrigerant system from running. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.
Common
06 - KitchenAid Refrigerator Start Relay
The start relay works in conjunction with the start winding to start the compressor. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. As a result, the freezer will not be able to freeze properly. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start relay does not have continuity between the run and start terminal sockets, replace it. In addition, if the start relay has a burnt odor, replace it.
Common
Frequently Asked Questions
Refrigerator not cooling — what should I check first?
Freezer not freezing — why is the evaporator fan motor often the culprit?
Fridge not cooling but freezer works — what causes uneven cooling?
My compressor clicks or won't start and the freezer won't freeze — could the start relay be bad?
How do I enter my model number or part number on RepairClinic.com to find the correct part?
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