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Arctic Air Refrigerator freezer not freezing

If your freezer is not freezing, start with the most likely causes so you can get cold space back fast. The evaporator fan motor is the top culprit because it moves cold air across the coils and into the compartment; if the fan won’t spin or is noisy it won’t circulate cold air. Next check the freezer door gasket for gaps or tears that let warm air in. A faulty condenser fan motor is another common cause since it helps reject heat from the condenser coils. Less likely but possible are a bad control board, a temperature control thermostat that won’t send power to the cooling system, or a failed start relay that keeps the compressor from starting. Do quick checks now — see if the fan blades spin freely and inspect the gasket — then replace the failed part. Enter your model number on RepairClinic.com to find the exact replacement part and step-by-step guidance for your refrigerator freezer not freezing repair.

01 - Arctic Air Refrigerator Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with two evaporators, there will be an evaporator located in both the freezer and refrigerator compartments. If the evaporator fan is not working, it will not circulate the cold air in the compartment. If this occurs, the refrigerator may still get cold, while the freezer will not get cold or vice versa. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan bla...de does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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02 - Arctic Air Refrigerator Door Gasket

A freezer door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely

03 - Arctic Air Refrigerator Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
Common

04 - Arctic Air Refrigerator Control Board

Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts. If you have determined that all of the other components are working properly, replace the control board.
Common

05 - Arctic Air Refrigerator Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the freezer's refrigerant system from running. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.
Common

06 - Arctic Air Refrigerator Start Relay

The start relay works in conjunction with the start winding to start the compressor. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. As a result, the freezer will not be able to freeze properly. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start relay does not have continuity between the run and start terminal sockets, replace it. In addition, if the start relay has a burnt odor, replace it.
Common

Frequently Asked Questions

Why is the freezer not freezing but the refrigerator is cold?
My refrigerator is not cooling at all — what should I check first?
How do I test an evaporator fan motor?
How do I find the right replacement part on RepairClinic.com using my model or part number?
When should I replace the control board or the temperature control thermostat?

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