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Thermador Refrigerator ice is dirty

If your Thermador refrigerator is making dirty, discolored, or flaky ice, the most likely cause is contamination in the water supply tube that feeds the ice maker — tubing that sat unused or was disconnected for months can discolor and leave residue in new cubes. The next most likely culprit is the ice maker assembly itself: a worn or corroded coating on the ice tray can flake off and end up in the ice. Less commonly, dirty municipal water from a flushed hydrant or broken main can introduce sediment, so throw out the old ice and run a nearby faucet until the water runs clear before making more. It is also possible, though less likely, that residue from an old water filter is slipping past the filter; replace filters every six months for best results. These issues are straightforward ice maker repair jobs — you can replace the water supply tube, ice maker assembly, or water filter yourself. Enter your Thermador model number on RepairClinic.com to find the exact replacement part for your refrigerator ice maker and get step-by-step repair help.

01 - Thermador Refrigerator Water Supply Tube

During normal use the water supply tubes will have water flowing through them keeping them clean. If the water supply gets disconnected or water is left in the tube and not used for 6 to 12 months, it can become discolored. If the water at the other faucets in the house is ok and you have replaced the water filter you may need to replace the water tubing to the ice maker to resolve the issue.
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02 - Thermador Refrigerator Ice Maker Assembly

If the icemaker tray has a coating, the coating may be wearing off. If you are getting pieces or chunks of material stuck in the ice, check the ice maker tray. If the coating on the tray is corroded and flaking off, replace the icemaker.
Highly Likely

03 - Dirty Water Supply

A fire hydrant that was flushed or a broken water main can cause dirty water to enter the home. Since the ice maker uses the same water supplied to the kitchen or bathroom faucets, dirty water can discolor the ice. Discard the old ice and run the water for awhile at the kitchen or bathroom faucet until the water clears up before having the ice maker make new ice.
Less Common

04 - Thermador Refrigerator Water Filter

If the ice being dispensed is dirty, it's possible that residue from an old water filter is getting into the water being supplied to the ice maker. Water filters should be replaced every six months for optimum water filtration.
Uncommon But Possible

Frequently Asked Questions

Why is my refrigerator ice dirty?
Is my ice maker not making ice correctly because the ice tray is flaking?
Could the refrigerator water dispenser be the source of dirty ice or water?
How often should I replace the refrigerator water filter to prevent dirty ice?
How do I find the right water supply tube or ice maker part on RepairClinic.com?

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