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JC Penney Refrigerator ice is dirty

If your JC Penney refrigerator is making discolored or dirty ice, start with the simple, most likely causes and work down the list. The top culprit is often the water supply tubing to the ice maker: if the line was disconnected or water sat unused for months it can discolor and leach material, so replacing the water supply tube usually fixes dirty ice. Next, check the ice maker tray itself — a worn or corroded coating can flake off and leave particles in the ice, requiring an ice maker assembly replacement. Less commonly, dirty municipal supply water from a flushed hydrant or broken main can temporarily discolor ice; dump the old ice and run the kitchen faucet until the water clears. Finally, residue from an old water filter can contaminate ice, so replace filters every six months. Whether you need a water tube, ice maker assembly, or a replacement filter, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.

01 - JC Penney Refrigerator Water Supply Tube

During normal use the water supply tubes will have water flowing through them keeping them clean. If the water supply gets disconnected or water is left in the tube and not used for 6 to 12 months, it can become discolored. If the water at the other faucets in the house is ok and you have replaced the water filter you may need to replace the water tubing to the ice maker to resolve the issue.
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Top Solution

02 - JC Penney Refrigerator Ice Maker Assembly

If the icemaker tray has a coating, the coating may be wearing off. If you are getting pieces or chunks of material stuck in the ice, check the ice maker tray. If the coating on the tray is corroded and flaking off, replace the icemaker.
Highly Likely

03 - Dirty Water Supply

A fire hydrant that was flushed or a broken water main can cause dirty water to enter the home. Since the ice maker uses the same water supplied to the kitchen or bathroom faucets, dirty water can discolor the ice. Discard the old ice and run the water for awhile at the kitchen or bathroom faucet until the water clears up before having the ice maker make new ice.
Less Common

04 - JC Penney Refrigerator Water Filter

If the ice being dispensed is dirty, it's possible that residue from an old water filter is getting into the water being supplied to the ice maker. Water filters should be replaced every six months for optimum water filtration.
Uncommon But Possible

Frequently Asked Questions

Why is my refrigerator ice dirty?
Could a water filter cause dirty ice?
Refrigerator water dispenser not working or dispensing dirty water, what should I check?
Ice maker not making ice properly or producing chunks, could the icemaker tray be failing?
How do I find and buy the correct replacement part on RepairClinic.com?