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HomeRepair HelpJenn Air Refrigerator RepairJenn Air Refrigerator ice and water dispenser not working Repair
Jenn Air Refrigerator ice and water dispenser not working
Ice and water dispenser not working on your Jenn Air refrigerator? Start by checking the dispenser actuator, which physically presses the switch to send power to the dispenser and often fails first; replace it if it is cracked or worn. If the whole dispenser system is dead, the dispenser control board is the next likely culprit, but only after you test individual parts. Use a multimeter to check each dispenser switch for continuity; a failed dispenser switch will stop dispensing. Also test the door switch, which prevents operation when the door is open. Make sure drawers and ice buckets are fully seated and the doors are closing tightly, since misaligned or open doors can keep the dispenser disabled. Finally inspect the water filter housing for damage or improper seating that can block flow. For parts and step-by-step replacement instructions, enter your model number on RepairClinic.com to find the exact replacement part that fits your refrigerator.
01 - Jenn Air Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - Jenn Air Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Jenn Air Refrigerator Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - Jenn Air Refrigerator Door Switch
The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly
Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
Highly Likely
06 - Jenn Air Refrigerator Water Filter Housing
On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
Common
Frequently Asked Questions
My refrigerator water dispenser is not working. What should I check first?
My ice maker is not making ice. Could the water filter housing be the problem?
Only the dispenser won’t work. Could the dispenser control board be bad?
The dispenser stopped working when I close the door. Could the door switch be the issue?
How do I enter my model number or part number on RepairClinic to find the correct replacement?
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