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HomeRepair HelpThermador Refrigerator RepairThermador Refrigerator ice and water dispenser not working Repair
Thermador Refrigerator ice and water dispenser not working
If your Thermador refrigerator ice and water dispenser not working, start with the parts that fail most often: the dispenser actuator that physically trips the switch, then the dispenser control board if the entire system has lost function, and the individual dispenser switches that send voltage to the motor and valve. A faulty door switch can also prevent dispensing, and simple issues like drawers or doors not closing fully often stop the dispenser from running. Less common causes include a damaged or improperly seated water filter housing that blocks flow to the ice maker or dispenser. If the ice maker is not making ice or the fridge water dispenser not working, inspect the actuator and door, test switches and the door switch with a multimeter if you can, and check the filter and housing for leaks or obstructions. If multiple dispenser functions fail at once focus on the control board. Enter your model number on RepairClinic.com to find the exact replacement parts you need, from actuator and switches to control boards and filter housings.
01 - Thermador Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - Thermador Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Thermador Refrigerator Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - Thermador Refrigerator Door Switch
The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly
Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
Highly Likely
06 - Thermador Refrigerator Water Filter Housing
On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
Common
Frequently Asked Questions
Fridge water dispenser not working — what should I check?
Ice maker not making ice — what are the likely causes?
Fridge not cooling but freezer works — why is the fridge warm while the freezer is cold?
Refrigerator door not closing properly — how do I fix it?
How do I enter my model number or part number on RepairClinic to find the correct replacement?
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