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HomeRepair HelpKitchenAid Refrigerator RepairKitchenAid Refrigerator ice and water dispenser not working Repair
KitchenAid Refrigerator ice and water dispenser not working
If your KitchenAid refrigerator water and ice dispenser is dead, the most likely culprit is a broken dispenser actuator that no longer engages the switch when you press the pad. Next in line is the dispenser control board, especially if the entire dispenser system is unresponsive; test individual parts before blaming the board. Faulty dispenser switches themselves are a common cause, and you can check them for continuity with a multimeter. A failed door switch will also prevent dispensing when the fridge thinks the door is open, so test that switch too. Before you replace parts, make sure drawers and ice buckets are fully seated and the doors are closing tightly, and inspect the water filter housing to confirm it is seated and not damaged. Whether you search for fridge water dispenser not working, refrigerator dispenser not dispensing water, or ice dispenser not working, RepairClinic has the parts and step-by-step guidance you need — enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.
01 - KitchenAid Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - KitchenAid Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - KitchenAid Refrigerator Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - KitchenAid Refrigerator Door Switch
The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly
Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
Highly Likely
06 - KitchenAid Refrigerator Water Filter Housing
On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
Common
Frequently Asked Questions
My fridge water dispenser not working. What should I check first?
Ice maker not making ice. Could that be related to the dispenser problem?
Ice dispenser not working but the ice maker is making ice. What parts should I test?
Refrigerator control panel not working. Could the dispenser control board be the issue?
How do I enter my model number or part number at RepairClinic.com to find the correct replacement part?
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