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Hardwick Refrigerator ice and water dispenser not working

If your Hardwick refrigerator water and ice dispenser is dead, start by checking the dispenser actuator; a cracked or worn actuator often fails to depress the switch and is the simplest fix. Next suspect the dispenser control board if the entire dispenser system is unresponsive, but only replace the board after testing individual components since a single failed part can mimic a board failure. Use a multimeter to test each dispenser switch for continuity; a bad dispenser switch or a failed door switch will prevent the dispenser from receiving voltage. Also make sure all drawers and ice buckets are fully seated and the doors are completely closed, since a misaligned or open door will stop the dispenser from working. Finally inspect the water filter housing for damage or improper seating, which can block flow. If you need parts, enter your model number on RepairClinic.com to find the exact replacement parts for your fridge water dispenser or ice dispenser and get step by step repair guidance.

01 - Hardwick Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - Hardwick Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Hardwick Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - Hardwick Refrigerator Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly

Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
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06 - Hardwick Refrigerator Water Filter Housing

On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
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Frequently Asked Questions

Fridge water dispenser not working — what should I check first?
Ice maker not making ice — could a bad water filter housing cause it?
Ice dispenser not dispensing ice — how do I diagnose it?
Fridge water dispenser not working with the door closed — could the door switch be the problem?
How do I use my model number on RepairClinic.com to find the right replacement part?