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E-Wave Refrigerator ice and water dispenser not working

If your refrigerator ice and water dispenser is not working, start with the dispenser actuator — it physically pushes the switch that sends voltage to the dispenser, and a cracked or worn actuator often keeps the dispenser from activating. If the actuator checks out but the entire dispenser system is dead, the dispenser control board is the next likely culprit since it governs dispenser functions. If only one function fails, test the individual dispenser switches with a multimeter for continuity and replace any that do not pass. Also test the door switch, which disables the dispenser when the door opens. Don’t overlook basic mechanical problems: make sure drawers and ice buckets are fully seated and the doors are closing properly, since gaps will prevent dispensing. Finally, inspect the water filter housing — a damaged or improperly seated housing can block flow and leave your fridge water dispenser not working. These steps cover the common causes when the refrigerator dispenser is not dispensing water or the ice dispenser not working. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.

01 - E-Wave Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - E-Wave Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - E-Wave Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - E-Wave Refrigerator Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly

Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
Highly Likely

06 - E-Wave Refrigerator Water Filter Housing

On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
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Frequently Asked Questions

Why is my refrigerator water dispenser not working?
My ice dispenser is not dispensing ice but the ice maker makes ice. What should I check?
How do I test the dispenser switches and door switch?
Could a damaged water filter housing stop water from dispensing?
How do I find the correct replacement part on RepairClinic.com for my dispenser?