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LG Refrigerator ice and water dispenser not working

If your LG refrigerator ice and water dispenser is not working, the problem usually starts with the dispenser actuator failing to engage the switch, so inspect the actuator for visible damage and replace it if it will not move freely. If the actuator checks out, the dispenser control board is the next likely culprit, especially when the entire dispenser system is dead; test individual components first and only swap the board after ruling them out. Faulty dispenser switches or the door switch are common causes too, and you can verify those with a multimeter for continuity. Also confirm doors, drawers and ice buckets are fully closed and the gasket seals properly, since a door not closing can prevent the dispenser from operating. Finally, a damaged or improperly seated water filter housing can block flow and make the water dispenser not work. Whether you need a dispenser actuator, switch, control board or housing, enter your refrigerator model number on RepairClinic.com to find the exact replacement part that fits your unit.

01 - LG Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - LG Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - LG Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - LG Refrigerator Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly

Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
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06 - LG Refrigerator Water Filter Housing

On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
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Frequently Asked Questions

My refrigerator water dispenser not working — what should I check first?
Fridge water dispenser not working but ice maker still makes ice — what does that mean?
How do I test the dispenser switch or door switch?
Could a damaged water filter housing cause no water at the dispenser?
How do I find and buy the right dispenser part on RepairClinic.com?

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