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HomeRepair HelpKenmore Refrigerator RepairKenmore Refrigerator ice and water dispenser not working Repair
Kenmore Refrigerator ice and water dispenser not working
If your Kenmore fridge water dispenser not working or the ice dispenser not working, start with the simplest and most likely parts first. Inspect the dispenser actuator for cracks or broken tabs since a damaged actuator often fails to engage the switch. If the whole dispenser system is dead, the dispenser control board becomes more likely, but if only one function is out, test individual components before blaming the board. Next check the dispenser switches and the door switch with a multimeter for continuity, and make sure drawers, ice buckets, and doors are fully closed so the door switch can operate. Finally inspect the water filter housing to confirm it is seated and not damaged, since a faulty housing can stop water flow. If you need replacement parts, enter your model number on RepairClinic.com to find the exact part that fits your refrigerator and get straightforward repair instructions to get the dispenser dispensing again.
01 - Kenmore Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - Kenmore Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Kenmore Refrigerator Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - Kenmore Refrigerator Door Switch
The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly
Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
Highly Likely
06 - Kenmore Refrigerator Water Filter Housing
On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
Common
Frequently Asked Questions
My refrigerator water dispenser not working — what should I check first?
Fridge water dispenser not working but ice maker still makes ice — why?
Refrigerator ice maker not making ice — what parts commonly fail?
How do I test the dispenser or door switch with a multimeter?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?
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