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Hotpoint Refrigerator ice and water dispenser not working

If your Hotpoint ice and water dispenser is not working, start by checking the dispenser actuator — it is the most common failure and when cracked or worn it will not engage the switch to send power to the dispenser. If the whole dispenser system is dead instead of just one function, the dispenser control board is the next likely culprit, but test individual parts first. Dispenser switches themselves often fail; use a multimeter to check each switch for continuity and replace any that are open. The door switch can also prevent the dispenser from running if it is faulty, and simple door or drawer misalignment or a poor seal can keep the dispenser disabled, so make sure doors and ice buckets are fully closed. Finally, a damaged or poorly seated water filter housing can block flow to the dispenser. RepairClinic carries actuator assemblies, control boards, switches, door switches, and filter housings for many models; enter your refrigerator model number on RepairClinic.com to find the exact replacement part for your fridge water dispenser or ice dispenser.

01 - Hotpoint Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
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02 - Hotpoint Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Hotpoint Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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04 - Hotpoint Refrigerator Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
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05 - Doors not closing properly

Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
Highly Likely

06 - Hotpoint Refrigerator Water Filter Housing

On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
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Frequently Asked Questions

My fridge water dispenser not working. What should I check first?
Ice maker not making ice. Could the dispenser control board be to blame?
Fridge door not closing properly. Can that stop the water or ice dispenser from working?
How do I test a dispenser switch or door switch with a multimeter?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?

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