If your Jenn Air ice maker is overflowing, water is getting into the mold when it should be shut off. The most likely causes in order are a faulty water inlet valve or low house water pressure—those valves need about 20 psi to close fully, so low pressure or a stuck valve will keep water flowing. Next, check for obstructions or food jammed around the ice maker that stop it from cycling properly. If those checks don’t fix it, the ice maker assembly itself may be defective and require replacement. Less common problems include a seized auger motor that causes ice to back up and overflow, or broken mounting clips that let the assembly sit out of position and leak. Start by checking water flow at your kitchen faucet, pulling the ice bucket to inspect and clear jams, and using a multimeter to test the valve and auger motor for continuity before buying parts. If a replacement is needed, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.
01 - Jenn Air Refrigerator Water Inlet Valve
The water inlet valve requires a minimum of 20 psi to shut off properly. If the water pressure is too low, the valve may not close fully once the power is shut off. As a result, the valve will leak water into the ice maker and cause the ice maker to overflow. Check the water pressure to determine if it is at least 20 psi. If the water pressure is sufficient, the water inlet valve is likely defective. The valve may not shut off all the way or may be stuck open, causing water to leak through the valve. If the water pressure is sufficient, but the ice maker is still overflowing, replace the water inlet valve.
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If there are food items stuck in or jammed around the ice maker, it may not cycle properly. The ice maker may get stuck in the middle of a cycle or overflow with ice or water. Inspect the ice maker and remove any items that may interfere with its operation.
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03 - Low Water Pressure from House Supply
The water inlet valve, which supplies water to the refrigerator ice and water dispenser, requires sufficient water pressure to work properly. If the water pressure is too low, the valve may not close fully when the power is shut off. As a result, the valve will leak water into the ice maker, causing it to overflow. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
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04 - Jenn Air Refrigerator Ice Maker Assembly
One component of the ice maker assembly might be defective. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly.
The auger motor spins the auger blade and pushes the ice through the dispenser chute. If the auger motor is burned out or defective, the ice won’t move forward and, potentially, the ice maker assembly can start to overflow. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor.
Some refrigerator ice makers are secured with clips. If one or more of the clips break, the ice maker may become dislodged and start to overflow. If the ice maker assembly is not sitting flush against the wall, purchase a new clip or clips to secure and seal.