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Identify Problem
03
Find Solutions
01 - Washer/Dryer Combo Agitator Repair Kit
If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit.
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Top Solution
02 - Washer/Dryer Combo Drive Block or Bell
The drive block connects the washer transmission to the agitator. If the drive block is worn out, the transmission shaft will still move back and forth, but the agitator will only move slightly or will not move at all. Inspect the drive block for damage. If the drive block is worn out, stripped, or damaged, replace it.
Top Solution
03 - Washer/Dryer Combo Motor Coupling
The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
Highly Likely
04 - Washer/Dryer Combo Drive Belt
Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
Highly Likely
05 - Washer/Dryer Combo Clutch
The washing machine's clutch assembly makes the connection between the transmission and the inner tub to drive the agitator and spin the tub. Remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn't, the clutch might be worn out or defective. Since the clutch is not repairable, you will need to install a new clutch or clutch band kit to fix the problem.
Common
06 - Washer/Dryer Combo Transmission
Remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn't, the washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t agitate, consider replacing the transmission.
Common
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