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JC Penney Washer damaging clothes

If your JC Penney washer is tearing clothes, washing machine damaging clothes, or leaving holes, inspect the inside of the tub before running another load. The most likely cause is a damaged drum assembly or inner tub. Run a cloth slowly around the interior of the spin basket and tub. If it catches on a sharp edge, crack, or protruding piece, the drum assembly or inner tub may need replacement. Next, check the drum baffle for cracks, breaks, or jagged edges. A damaged agitator assembly or washplate can also catch and rip clothing during agitation and spin cycles, so inspect these parts carefully. Screws, nails, and other objects may be stuck inside the tub area, agitator, or baffles. Use a flashlight and remove any loose objects, but replace any interior part they have damaged. Enter your JC Penney washer model number to find the exact replacement drum assembly, inner tub, drum baffle, agitator assembly, or washplate for your specific washing machine.

01 - JC Penney Washing Machine Drum Assembly

If the interior of the inner drum assembly is damaged it can tear clothing during both the agitation and spin cycles. Run a cloth along the interior of the drum to determine if the cloth catches on any sharp pieces that may be sticking out. If this happens, the drum assembly should be replaced.
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Highly Likely

02 - JC Penney Washing Machine Inner Tub

If the interior of the inner tub is damaged it can tear clothing during both the agitation and spin cycles. Run a cloth along the interior of the tub to determine if the cloth catches on any sharp pieces that may be sticking out. If this happens, the tub should be replaced.
Highly Likely

03 - JC Penney Washing Machine Drum Baffle

A broken tub baffle can damage clothing during both the agitation and spin cycles. Inspect all the baffles in the tub for cracks, breaks, or jagged edges, and replace any damaged baffles as required.
Common

04 - JC Penney Washing Machine Agitator Assembly

A broken agitator can damage clothing during both the agitation and spin cycles. Inspect the agitator for cracks, breaks, or jagged edges, and replace the damaged component if necessary.
Common

05 - JC Penney Washing Machine Washplate

A broken washplate can damage clothing during both the agitation and spin cycles. Inspect the washplate for cracks, breaks, or jagged edges, and replace the damaged component if necessary.
Common

06 - Object stuck inside tub area

Screws, nails and other objects can get caught in the tub, agitator, or baffles and damage the clothes. Use a flashlight to inspect the inner tub. You can also use a cloth to rub around the tub's interior to see if it catches on anything and remove any stray objects you find. If the inner tub or other interior parts are damaged, the part will need to be replaced.
Common

Frequently Asked Questions

Why is my JC Penney washer tearing or damaging clothes?
How do I check a washing machine drum for sharp edges?
Can a broken agitator or washplate damage clothes?
What should I do if an object is stuck inside my washer tub?
How do I find the correct JC Penney washer part for a clothing damage problem?