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HomeRepair HelpJC Penney Washer RepairJC Penney Washer won't stop Repair

JC Penney Washer won't stop

When your JC Penney washer won't stop, check for water siphoning first. A drain hose positioned too low, sealed tightly in the standpipe, or pushed too far down can cause water to leave the tub as it fills, making the washing machine keep running. The hose outlet should usually end 30 to 36 inches above the floor, in a standpipe or laundry tub, depending on the model. If the washer drains normally but remains stuck on a cycle, a faulty control board is the most likely electrical cause. Inspect the control board for burn marks or shorted components, but unplug the washer before opening the cabinet. A defective main control board can cause the same washer not stopping problem. The timer is another possible cause and can be tested with a multimeter using the wiring diagram. Enter your model number to find the exact replacement control board, main control board, or timer for your specific JC Penney washing machine.

01 - Water siphoning from tub

If the water is siphoning from the tub the outlet end of the drain hose is likely lower than the water level in the tub. The drain hose should terminate between 30 inches to 36 inches (77 centimeters to 92 centimeters) above the floor, depending on the model, in a standpipe or laundry tub. If the drain hose is sealed at the top of the standpipe or excess hose is pushed too far down into the pipe, siphoning can also occur.
Common

02 - JC Penney Washing Machine Control Board

If the washer can successfully drain the water from the tub then a defective control board could be responsible for the washer not stopping. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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03 - JC Penney Washing Machine Main Control Board

If the washer can successfully drain the water from the tub then a defective main control board could be responsible for the washer not stopping. The main control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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Less Common

04 - JC Penney Washing Machine Timer

If the washer can successfully drain the water from the tub then a defective timer could be responsible for the washer not stopping. You can test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.
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Less Common

Frequently Asked Questions

Why won't my JC Penney washer stop running?
Why does my JC Penney washing machine keep filling and draining?
How do I test the timer when my washer won't stop?
Could the control board cause a JC Penney washer to keep running?
How can I find the correct replacement timer or control board for my JC Penney washer?

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