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HomeRepair HelpGaggenau Washer RepairGaggenau Washer won't stop Repair

Gaggenau Washer won't stop

If your Gaggenau washer won't stop, keeps running, or is stuck on a cycle, check the drain hose first. Water siphoning from the tub is the most common cause, especially when the hose outlet is below the water level, sealed tightly at the standpipe, or pushed too far down the drain pipe. Position the hose 30 to 36 inches above the floor in a standpipe or laundry tub, following your model's requirements. If the washer drains normally and the problem continues, a defective control board is the next likely cause. Inspect the control board for burned areas or shorted components, although it can be difficult to test. A failed main control board can cause the same washing machine won't stop symptom. Less commonly, the timer may be defective and can be checked with a multimeter and the wiring diagram. Always disconnect power before inspecting or testing parts. Enter your Gaggenau washer's model number to find the exact control board, main control board, timer, or drain hose replacement part for your specific washing machine.

01 - Water siphoning from tub

If the water is siphoning from the tub the outlet end of the drain hose is likely lower than the water level in the tub. The drain hose should terminate between 30 inches to 36 inches (77 centimeters to 92 centimeters) above the floor, depending on the model, in a standpipe or laundry tub. If the drain hose is sealed at the top of the standpipe or excess hose is pushed too far down into the pipe, siphoning can also occur.
Common

02 - Gaggenau Washing Machine Control Board

If the washer can successfully drain the water from the tub then a defective control board could be responsible for the washer not stopping. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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Less Common

03 - Gaggenau Washing Machine Main Control Board

If the washer can successfully drain the water from the tub then a defective main control board could be responsible for the washer not stopping. The main control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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Less Common

04 - Gaggenau Washing Machine Timer

If the washer can successfully drain the water from the tub then a defective timer could be responsible for the washer not stopping. You can test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.
Shop all Gaggenau Washing Machine Timer Parts
Less Common

Frequently Asked Questions

Why does my Gaggenau washer keep running or not stop?
What should I check if my Gaggenau washer drains but will not stop?
How can I test the timer on a Gaggenau washing machine?
How do I find the correct Gaggenau washer control board or timer?
Should I replace the main control board first when my washer will not stop?

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