If your Whirlpool washer won't stop, the most likely cause is water siphoning from the tub because the drain hose is installed too low, sealed inside the standpipe, or pushed too far down the drain pipe. The hose outlet should typically end 30 to 36 inches above the floor, in a standpipe or laundry tub, without an airtight seal. If the washer keeps running after it drains properly, a defective control board is the next likely cause. Inspect the Whirlpool washing machine control board for burned areas or shorted components, although it cannot be tested easily. A faulty main control board can cause the same washer not stopping problem. Less commonly, the timer may be defective. Test the timer with a multimeter while following the washer's wiring diagram, then replace it if it fails. Before ordering a control board, main control board, or timer, enter your model number to find the exact replacement part for your specific Whirlpool washing machine.
01 - Water siphoning from tub
If the water is siphoning from the tub the outlet end of the drain hose is likely lower than the water level in the tub. The drain hose should terminate between 30 inches to 36 inches (77 centimeters to 92 centimeters) above the floor, depending on the model, in a standpipe or laundry tub. If the drain hose is sealed at the top of the standpipe or excess hose is pushed too far down into the pipe, siphoning can also occur.
Common
02 - Whirlpool Washing Machine Control Board
If the washer can successfully drain the water from the tub then a defective control board could be responsible for the washer not stopping. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
Enter model number to search for the required part specific to your product
If the washer can successfully drain the water from the tub then a defective main control board could be responsible for the washer not stopping. The main control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
If the washer can successfully drain the water from the tub then a defective timer could be responsible for the washer not stopping. You can test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.