If your Norge washer won't spin, the most likely problem is a damaged or dislodged suspension rod. A top-load washer with worn suspension rods may become unbalanced and repeatedly stop the spin cycle while trying to redistribute the load. If the rods are damaged, replace the complete set for more even wear. Next, check the lid switch assembly, which prevents the washer from spinning when the lid is open. Test the switch for continuity with a multimeter and replace it if it fails. A broken motor coupling can also leave the washer not spinning, especially after an overloaded load, while a loose or broken drive belt can prevent the motor from turning the basket. Make sure the door is fully closed and inspect the door strike for damage or obstructions. If these parts check out, a faulty control board may not be sending power to the drive motor during the spin cycle. These steps can help diagnose a washing machine that won't spin or a top-load washer not spinning. Enter your Norge washer's model number to find the exact replacement part for your specific machine.
01 - Norge Washing Machine Suspension Rod
A top-load washer tub is usually supported by four suspension rods. If one of the suspension rods becomes dislodged or breaks, the control board may stop the spin cycle several times to try to balance the clothes. Suspension rods will often come in a set of four and it is recommended to replace all four of the rods at the same time to reduce uneven wear.
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The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.
The motor coupling connects the motor to the washing machine transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
Make sure the door is closed completely and remove any obstructions preventing the door from closing. Confirm the door strike on the door is not broken. If it is broken, you will need to replace the door strike.
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06 - Norge Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drive motor during the spin cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.