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HomeRepair HelpJC Penney Washer RepairJC Penney Washer won't spin Repair
JC Penney Washer won't spin
If your JC Penney washer won't spin, start by checking the suspension rods. A broken or dislodged rod can leave the tub unbalanced, causing the control board to stop the spin cycle repeatedly. Next, inspect the lid switch assembly, since a failed switch signals that the lid is open and prevents the washer from spinning. A broken motor coupling, often caused by overloading or normal wear, can also keep the washing machine from spinning by disconnecting the motor from the transmission. Inspect the drive belt for breaks or looseness on the pulleys. For a front load washer not spinning, make sure the door is fully closed and check the door strike for damage. If these parts are working, the control board may not be sending voltage to the drive motor. Use a multimeter and the wiring diagram to test the board before replacing it. Enter your JC Penney washer model number to find the exact suspension rods, lid switch, motor coupling, drive belt, door strike, or control board for your specific washing machine.
01 - JC Penney Washing Machine Suspension Rod
A top-load washer tub is usually supported by four suspension rods. If one of the suspension rods becomes dislodged or breaks, the control board may stop the spin cycle several times to try to balance the clothes. Suspension rods will often come in a set of four and it is recommended to replace all four of the rods at the same time to reduce uneven wear.
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02 - JC Penney Washing Machine Lid Switch Assembly
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.
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03 - JC Penney Washing Machine Motor Coupling
The motor coupling connects the motor to the washing machine transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
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04 - JC Penney Washing Machine Drive Belt
Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
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05 - Door is not fully closed
Make sure the door is closed completely and remove any obstructions preventing the door from closing. Confirm the door strike on the door is not broken. If it is broken, you will need to replace the door strike.
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06 - JC Penney Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drive motor during the spin cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.
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Frequently Asked Questions
Why is my JC Penney washer not spinning?
Why is my top-load washer shaking and refusing to spin?
What should I check if my washer won't spin but the motor runs?
How do I know if the JC Penney washer control board is causing the no-spin problem?
How can I find the correct replacement part for my JC Penney washer?
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