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HomeRepair HelpJenn Air Washer RepairJenn Air Washer won't drain Repair
Jenn Air Washer won't drain
If your Jenn Air washer won't drain, start with the drain pump, the most likely cause of a washer not draining. Small objects or clothing can block the pump, and a drain pump that remains noisy after you clear the obstruction may need replacement. Next, check the control board. If the washer sends no voltage to the drain pump during the drain cycle, the control board may be defective. On some Jenn Air models, the timer controls power to the pump and can cause the same problem. Also inspect the drain hose for kinks, crushing, or clogs from lint and hair, especially if the washer has moved across the floor. A blocked door lock, door latch, or lid switch assembly can prevent the cycle from operating correctly, so remove any debris from these parts. Always unplug the washer before servicing and use a multimeter only if you are comfortable testing live voltage and have the wiring diagram. Enter your model number to find the exact replacement drain pump, control board, timer, drain hose, door lock, or lid switch for your specific Jenn Air washing machine.
01 - Jenn Air Washing Machine Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
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02 - Jenn Air Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
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03 - Jenn Air Washing Machine Timer
On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
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04 - Drain hose is clogged or kinked
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
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05 - Door lock or door latch obstructed
Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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06 - Obstructed Lid switch assembly or Door lock
Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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Frequently Asked Questions
Why won't my Jenn Air washer drain?
Why is my Jenn Air washing machine making noise when draining?
How do I test the drain pump on a Jenn Air washer?
Can a door lock or lid switch keep my Jenn Air washer from draining?
How do I find the correct Jenn Air washer drain pump or other replacement part?
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